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McGraw-Hill, 2011
Buku Teks
Phillips, Patricia Pulliam, author
American Society for Training & Development, 2005
eBooks
Ferry Eliaska, author
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2002
UI - Tesis (Membership)
Tita Dewi Sugiartin, author
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2007
UI - Tesis (Membership)
Diana Djuwita, author
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2007
UI - Tesis (Membership)