Jennings, Lucy Mae, author
Secretarial and administrative procedures / Lucy Mae Jennings
Prentice-Hall, 1983
 Buku Teks
Jennings, Lucy Mae, author
Secretarial and administrative projects / Lucy Mae Jennings
Prentince-Hall, 1983
 Buku Teks
Stroman, James, author
Administrative assistant's and secretary's handbook
American Management Association, 2008
 eBooks
Stroman, James, author
Administrative assistant's and secretary's handbook
American Management Association, 2012
 eBooks
Webster's new world: office professional's handbook
prepared under the editorial supervision of In Plain English, Inc.
Macmillan, 1996
 Buku Referensi
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