Civitello, Andrew M., author
Construction operations manual of policies and procedures
McGraw-Hill, 2008
 Buku Teks
Civitello, Andrew M., author
Construction operations manual of policies and procedures
McGraw-Hill, 1994
 Buku Teks
Bragg, Steven M., author
Accounting policies and procedures manual: a blueprint for running an effective and efficient department
John Wiley & Sons, 2007
 Buku Referensi
Policies and operations
The World Bank Group
World Bank , 1974
 Buku Teks
Panduan memahami kebijaksanaan dan prosedur penjualan dan pemasaran = Manual of sales and marketing policies and procedures / by Alexander Hamilton Institute
Elex Media Komputindo, 1994
 Buku Teks
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