Waller, Jenny, author
Pustaka Binaman Pressindo, 1994
Buku Referensi
editor, Joseph M. Juran, A. Blanton Godfrey
McGraw-Hill, 1999
Buku Referensi
J.M. Juran, editor-in-chief; Frank M. Gryna, associate editor
McGraw-Hill, 1988
Buku Referensi
Juran, J. M. (Joseph M.), 1904-2008, author
McGraw-Hill, 2010
Buku Teks
Butterworth Scientific, 1984
Buku Referensi