Johan Irawan, author
Analisis kepuasan masyarakat pada pelayanan Satpas SIM Polda Metro Jaya di luar DKI Jakarta : studi kasus pelayanan SIM di Satpas Polres Metro Tangerang Kota, Polresta Bekasi Kota dan Polresta Bekasi = Analysis of customer satisfaction on service Satpas SIM City Police in outside Jakarta : case study SIM services in Satpas City of Tangerang Metro Police City of Bekasi Police and Bekasi Police
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Tesis Membership
Arga Dija Putra, author
Efektivitas pelayanan prima pada Satpas SIM Polresta Bekasi Kota = Excellent service unit effectiveness of organizer of administrative letter driving licence at Bekasi City police department
Program Pascasarjana Universitas Indonesia, 2015
 UI - Tesis Membership
Ellya Niken Prastiwi, author
Hubungan kepuasan pasien bayar terhadap mutu pelayanan dengan minat: kunjungan ulang di Puskesmas Wisma Jaya Kota Bekasi tahun 2007-07 = The relationship of charged customer`s satisfaction to the quality of health services and revisit interest at Puskesmas Wisma Jaya Bekasi in year of 2007
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2007
 UI - Tesis Membership
Kharisma Arbita Bangsa, author
Kualitas pelayanan surat izin mengemudi di Satpas Polresta Bekasi Kota: perspektif model servqual = Driving lisence quality service in the service unit of Police Office Bekasi City: model servqual perspective
Program Pascasarjana Universitas Indonesia, 2016
 UI - Tesis Membership
Guntur Hardyansyah, author
Optimalisasi Inovasi Pelayanan SIM Melalui Program SIM Nasional Presisi (SINAR) di Satpas Polda Metro Jaya = Optimizing the Innovation of Services of Driving License through SINAR (Presicion National Driving License) at Satpas of Jakarta Metropolitan Police Region
Sekolah Kajian Stratejik dan Global Universitas Indonesia, 2022
 UI - Tesis Membership
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