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Debby Erwina, author

Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013

UI - Tesis (Membership)

Nasution, Yudhita Asih Putri, author

Pengaruh perceived switching cost dan customer satisfaction terhadap customer loyalty = Effects of perceived switching cost and customer satisfaction on customer loyalty

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015

UI - Tesis (Membership)

Togar, Benedictus, author

Pengaruh Perceived Brand Leadership Terhadap Consumer Satisfaction dan Repurchase Intention (Studi pada E-commerce Shopee) = The Effect Of Perceived Brand Leadership On Consumer Satisfaction and Repurchase Intention (Study On E-Commerce Shopee)

Fakultas Ilmu Administrasi Universitas Indonesia, 2021

UI - Skripsi (Membership)

Zainal Abidin, author

Analisis Pengaruh Perceived Quality, Perceived Value, Brand Preference, dan Customer Satisfaction pada Penerapan ERP di Jasa Konstruksi: Studi Kasus: SAP Terintegrasi di PT Hutama Karya Proyek Divisi Sipil Umum = Analysis of the Effect of Perceived Quality, Perceived Value, Brand Preference, and Customer Satisfaction on ERP Implementation in Construction Services: Case Study: Integrated SAP at PT Hutama Karya General Civil Division Project

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023

UI - Tesis (Membership)

Nisa Sofnia, author

Perceived quality, customer satisfaction, switching barrier dan customer loyalty pada konteks business to business = Perceived quality, customer satisfaction, switching barrier and customer loyalty in business to business context

Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2018

UI - Tesis (Membership)

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