Wikrama Iryans Abidin, author
Handbook on media relations and communication skills
General Secretariat of the House of Representatives of the Republic of Indonesia and United Nations Development Programme, 2009
 Buku Referensi
Rawlins, Karen
Presentation and communication skills : a handbook for practitioner / Karen Rawlins
MacMillan Press , 1993
 Buku Teks
Higgins, James M., author
Human relations : concepts and skills
Random House Business Division, 1982
 Buku Teks
Boyd, Claire, author
Communication skills for nurses
Wiley Blackwell, 2014
 Buku Teks
The handbbok of communication skills
editor, Owen Hargie
New York , 2006
 Buku Referensi
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