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Nyoman Sri Handayani, author

Pengaruh nilai nilai hedonis terhadap kepuasan pelanggan blitzmegaplex mall of indonesia (moi) Jakarta (studi pada auditorium 4dx) = The Effect of hedonic values on blitzmegaplex mall of Indonesia (MOI) Jakarta customer satisfaction (study of auditorium 4dx)

Universitas Indonesia, 2014

UI - Skripsi (Membership)

Hestia Livana, author

Analisis pengaruh mall environment dan customer perceived value terhadap customer satisfaction dan customer loyalty; studi kasus shopping mall di kawasan segitiga emas Jakarta = Analysis of the effect of mall environment and customer perceived value towards customer satisfaction and customer loyalty; case study shopping mall in golden triangle of Jakarta area

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017

UI - Skripsi (Membership)

Nindya Iswari Hayuningrum, author

Analisis pengaruh persepsi atmosfir gerai ritel terhadap nilai belanja utilitarian dan hedonik dan kepuasan pelanggan studi kasus pada ritel ace hardware Indonesia = Analysis of retail outlet s atmospheric perception effects on hedonic and utilitarian shopping value and customer satisfaction at ace hardware Indonesia / Nindya Iswari Hayuningrum

2014

UI - Skripsi (Membership)

Eigent Maulana, author

Analisis pengaruh brand experience brand satisfaction dan brand trust terhadap brand loyalty studi kasus blitzmegaplex grand Indonesia = Analysis influence of brand experience brand satisfaction and brand trust toward brand loyalty case study blitzmegaplex grand Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014

UI - Skripsi Membership

Bintang Pradipta, author

Analisis dampak persepsi similaritas dengan konsumen lain terhadap kepuasan dan loyalitas pada mal (studi kasus: mal kelas atas dan menengah atas di DKI Jakarta) = Analysis of the effect of perceived similarity to other customer on shopping mall satisfaction and loyalty (case study: upper class and upper-middle class shopping mall in DKI Jakarta)

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018

UI - Skripsi (Membership)

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