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Fitranty Adirestuty, author

Pengaruh islamic service quality dan muslim customer perceived value terhadap customer satisfaction dan dampaknya terhadap repurchase intention pada hotel syariah di Bandung = The influence of islamic service quality and muslim customer perceived value muslims towrad the customer satisfaction and its impact on repurchase intention at sharia hotel in Bandung

Program Pascasarjana Universitas Indonesia, 2014

UI - Tesis (Membership)

Asrianda Syah Putra, author

Analisis pengaruh service quality, perceived value, perceived image, satisfaction, dan customer engagement terhadap behavioral intention dari penumpang maskapai penerbangan komersial domestik = The Influence of service quality, perceived value, perceived image, satisfaction, and customer engagement on behavioral intention of domestic commercial airline passengers

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018

UI - Tesis (Membership)

Alfari Nabawi Putra Aji, author

Pengaruh e-service quality terhadap customer repurchase intention melalui customer satisfaction pada Zalora Indonesia = The effect of e-service quality towards customer repurchase intention through customer satisfaction on Zalora Indonesia

Fakultas Ilmu Administrasi Universitas Indonesia, 2018

UI - Skripsi (Membership)

Ristina Dian Astuti, author

Pengaruh e-service quality terhadap repurchase intention melalui customer satisfaction = The effect of e-service quality toward repurchase intention through customer satisfaction

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013

UI - Skripsi (Membership)

Bagea Ganianada Jungjunan, author

Analisis Pengaruh E-Service Quality terhadap Repurchase Intention melalui Customer Satisfaction (Studi pada JD.ID di Jabodetabek) = Effect of E-Service Quality on Repurchase Intention through Customer Satisfaction

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2019

UI - Skripsi Membership

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