Dian Maradona, author
Pengaruh kesetiaan dan kepuasan pelanggan terhadap perilaku berpindah pada internet service provider = Effects of loyalty and customer satisfaction toward switching intention toward internet service provider
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Skripsi (Membership)
Lily Siswani, author
Membangun kepuasan dan kepercayaan konsumen terhadap penyedia layanan internet ponsel = Building customer satisfaction and trust in mobile internet service provider
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis (Membership)
Adhitya Buwono, author
Pengaruh Switching Cost, Service Quality, Customer Satisfaction terhadap Customer Loyalty pada Provider GSM Berbasis Prabayar di Jakarta
Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2010
 UI - Tesis (Open)
Risma Kartika Sari, author
Faktor-faktor yang mempengaruhi loyalitas pelanggan pada internet service provider = Factors that influencing customer loyalty in internet service provider
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Tesis (Membership)
Ristina Dian Astuti, author
Pengaruh e-service quality terhadap repurchase intention melalui customer satisfaction = The effect of e-service quality toward repurchase intention through customer satisfaction
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013
 UI - Skripsi (Membership)
<<   1 2 3   >>