Tria Lestari Putri, author
Pengaruh customer experience terhadap memori dan loyalitas pelanggan analisis pelanggan wisata petualangan adventure tourism = The effect of customer experience to memories and customer loyalty analysis adventure tourism customer
Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2015
 UI - Skripsi (Membership)
Fahri Fazri, author
Pengaruh customer experience transaction cost relationship satisfaction dan trust dalam menciptakan loyalitas pelanggan studi kasus pelanggan PT Traktor Nusantara = Effect of customer experience transaction cost relationship satisfaction and trust in creating customer loyalty customer case study PT Traktor Nusantara
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
 UI - Tesis (Membership)
Andreas Imanuel, author
Analisis pengaruh customer experience quality terhadap relationship quality untuk mendorong customer loyalty pada pelanggan asuransi kendaraan = The impact of customer experience quality on customer loyalty in motor vehicle insurance industry: The mediating role of relationship quality.
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
 UI - Tesis (Membership)
Sihotang, Moma Yuni Anty, author
Analisis pengaruh website image, online routine, website knowledge, dan innovativeness terhadap e-customer satisfaction sebagai variabel mediator terhadap e-customer loyalty: studi kasus: website penyedia paket wisata = Understanding the influence of website image, online routine, website knowledge, and innovativeness on e-customer satisfaction as mediator variable toward e-customer loyalty: case study: tourism website provider
2017
 UI - Skripsi (Membership)
Muhammad Faishal Aqsadewa, author
Pengaruh Customer Engagement melalui Media Sosial Instagram terhadap Customer Loyalty pada Pelanggan Somethinc di Indonesia = The Effect of Customer Engagement through Instagram Social Media on Customer Loyalty towards Somethinc’s Customers in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Skripsi (Membership)
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