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Erma Nindiaswari, author

Integrasi updated D&M is success model, kano model dan quality function deployment untuk menganalisis kualitas Sistem Persuratan dan Disposisi Elektronik (SPDE): studi kasus Kementerian Sekretariat Negara = Integration of updated d m is success model, kano model and quality function deployment to analyze the quality of Electronic Disposition and Mailing System (SPDE): case study in Ministry of State Secretariat / Erma Nindiaswari

2016

UI - Tugas Akhir

Faradhiba Banat, author

Integrasi teknik Quality Function Deployment dan model kano dalam pengembangan produk delivery bed = Integration of Quality Function Deployment techniques and the kano model in delivery bed product development

Fakultas Teknik Universitas Indonesia, 2024

UI - Skripsi Membership

Victor Assani Desiawan, author

Penerapan quality function development dengan mengadopsi penggabungan metode service quality dan kano model dalam upaya meningkatkan kualitas layanan pada bengkel resmi atpm = Application of quality function deployment using metode service quality methode and kano model for effort to up grade service quality procedure in bengkel resmi in sole agent

Fakultas Teknik Universitas Indonesia, 2010

UI - Tesis Open

Henny Yulius, author

Integrasi servqual dan kano model ke dalam QFD sebagai upaya peningkatan kualitas pelayanan paket pos di PT. Pos Indonesia = Integrating servqual and kano model into QFD for improvement of package service quality in PT. Pos Indonesia

Fakultas Teknik Universitas Indonesia, 2009

UI - Tesis Open

Hasim Hanafie, author

Rancangan pengendalian kualitas pelayanan dalam industry perhotelan menggunakan pendekatan Quality Function Deployment (QFD) = Quality control service design in the hospitality industry using Quality Function Deployment (QFD) approach

Fakultas Teknik Universitas Indonesia, 2011

UI - Tesis Open

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