Elisabeth Martha Koeanan, author
Integrasi model kualitas web, model kano, importance-performance analysis, dan quality function deployment untuk peningkatan kualitas portal web : Studi kasus pada Perpustakaan Nasional Republik Indonesia = Integration of web quality model, kano model, importance-performance analysis, and quality function deployment to improve web portal quality : A case study in National Library of Indonesia
2016
 UI - Tugas Akhir
Togatorop, Parmonangan R., author
Integrasi model kualitas web, Importance Performance Analysis (IPA) dan Fuzzy Quality Function Deployment untuk meningkatkan kualitas web akademik : studi kasus web akademik Institut Teknologi Del = Integrating web quality model, Importance Performance Analysis (IPA) and fuzzy quality function deployment to increase
2017
 UI - Tugas Akhir
Nurul Fikri Maulana, author
Upaya peningkatan kualitas pelayanan unit rawat jalan rumah sakit umum daerah dengan metode integrasi serqual dan kano kedalam quality function deployment = Efforts to improve quality of services of outpatient unit district general hospital with integration method servqual and kano model to the quality function deployment
Fakultas Teknik Universitas Indonesia, 2010
 UI - Skripsi (Open)
Dorie Pandora Kesuma, author
Penerapan quality function deployment dengan mengadopsi penggabungan metode servqual dan model kano dalam upaya meningkatkan kualitas layanan web perguruan tinggi : studi kasus web STMIK MDP = Application of quality function deployment by integrating servqual method with kano model to increase higher education web service quality case study website of STMIK MDP
Fakultas Ilmu Komputer Universitas Indonesia, 2014
 UI - Tugas Akhir
Erma Nindiaswari, author
Integrasi updated D&M is success model, kano model dan quality function deployment untuk menganalisis kualitas Sistem Persuratan dan Disposisi Elektronik (SPDE): studi kasus Kementerian Sekretariat Negara = Integration of updated d m is success model, kano model and quality function deployment to analyze the quality of Electronic Disposition and Mailing System (SPDE): case study in Ministry of State Secretariat / Erma Nindiaswari
2016
 UI - Tugas Akhir
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