Risa Verolika, author
Analisis pengaruh interaksi konsumen terhadap staff dan self-service technology sst pada bisnis ritel. studi kasus: cgv blitz grand Indonesia = Influence analysis of consumer to store employee and consumer to self service technology sst interaction in retail business case study cgv blitz grand Indonesia
2016
 UI - Skripsi (Membership)
Risa Verolika, author
Analisis pengaruh interaksi konsumen terhadap staff dan self-service technology (SST) pada bisnis ritel. studi kasus: CGV Blitz Grand Indonesia = Influence analysis of consumer to store employee and consumer to self service technology (SST) interaction in retail business case study CGV Blitz Grand Indonesia / Risa Verolika
2016
 UI - Skripsi (Membership)
Gratia Kristines Ekklesia Rotti, author
Analisis pengaruh Experiential Marketing terhadap Customer Satisfaction dan dampaknya terhadap loyalitas pelanggan : studi kasus Blitz Megaplex Grand Indonesia = Analyze the effect of experiential marketing toward customer satisfaction and its impact on customer loyalty : case study Blitz Megaplex Grand Indonesia
Program Pascasarjana Universitas Indonesia, 2012
 UI - Tesis (Open)
Fachrul Amrullah, author
Pengaruh rebranding perusahaan jasa terhadap konsumen: studi kasus Grab dan CVG Blitz = Consumer reaction to service rebranding: a study case of Grab and CVG Blitz
2016
 UI - Skripsi (Membership)
Aditya Puja Ramadhan, author
Understanding new technology adoption: investigating the mediating effects of attitude toward self service technology (SST) on antecedent beliefs and intention to use SST: a comparison study to facilitate transaction and SST with customer service purpose = Memahami proses adopsi teknologi baru: meneliti efek mediasi dari attitude terhadap self-service tehnology (SST) pada antecedent beliefs dan intention to use: membandingkan SST untuk memfasilitasi transaksi dan SST untuk customer service
2017
 UI - Skripsi (Membership)
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