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Analisis kepuasan konsumen terhadap kualitas pelayanan PT PLN wilayah Rogojampi Banyuwangi Jawa Timur : analysis of consumer satisfaction toward the quality of service PT PLN of regional Rogojampi Banyuwangi East Java

Artikel Jurnal

Bambang Harmanto, author

Intelligence perspective customer satisfaction analysis toward PLN's service performance : case study PT PLN East Java distribution

Program Pascasarjana Universitas Indonesia, 2006

UI - Tesis (Membership)

Shinta Partiwi Yuliani, author

Analisis pengaruh kualitas pelayanan, kepuasan konsumen, dan Experiental Marketing terhadap Word of Mouth: studi kasus pada Taman Pengembangan Anak Makara Fakultas Psikologi Universitas Indonesia = the Effect of service quality , customer satisfaction, and experimental marketing toward Word of Mouth: case study Taman Pengembangan Anak Makara of Faculty of Psychology at Universitas of Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012

UI - Skripsi (Open)

Matondang, Fauzil Arsil, author

Persepsi masyarakat pengguna jasa kantor pertanahan Kotamadya Jakarta Selatan mengenai kualitas dan kepuasan pelayanan = the Perception on the users of land office services of South Jakarta Municipacility on the service quality and satisfaction

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2006

UI - Tesis (Membership)

Bernaded Oka Anggarani, author

Pengaruh kualitas pelayanan terhadap kepuasan dan loyalitas pelanggan di laboratorium uji = The impact of service quality on customer satisfaction and loyalty in testing laboratory

Fakultas Teknik Universitas Indonesia, 2018

UI - Tesis (Membership)

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