Flynn, Nancy, author
Instant messaging rules: a business guide to managing policies, security, and legal issues for safe IM communication
[American Management Association;, ], 2004
 eBooks
Brusino, Justin, author
Control that email!: business skills
American Society for Training & Development, 2007
 eBooks
Erwin Yulianto, author
Mobile instant messaging use and organizational communication satisfaction
Medwell Journals, 2016
 Artikel Jurnal
Erwin Yulianto, author
Penggunaan teknologi komunikasi: faktor dan pengaruh terhadap kepuasan komunikasi organisasi studi atas penggunaan mobile instant messaging whatsapp pada inspektorat utama badan pemeriksa keuangan Republik Indonesia = Communication technology use factors and effect on organizational communication satisfaction study of use of whatsapp mobile instant messaging on inspektorat utama badan pemeriksa keuangan Republik Indonesia
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016
 UI - Tesis (Membership)
Bielskas, Amanda, author
IM and SMS reference services for libraries
Facet, 2012
 Buku Teks
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