Tingley, Judith C., author
Say what you mean get what you want: a businessperson's guide to direct communication
American Management Association;;, 1996
 eBooks
Scott, Kim, author
Radical candor : how to get what you want by saying what you mean
Pan Books, 2019
 Buku Teks
Mortensen, Kurt W., author
Persuasion IQ : the 10 skills you need to get exactly what you want
American Management Association, 2008
 eBooks
Munter, Mary, author
Guide to managerial communication: effective business writing and speaking
Prentice-Hall, 1982
 Buku Referensi
Ewald, Helen Rothschild, author
Business communication
Prentice-Hall International, 1997
 Buku Teks
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