Sanders, Ethan S., author
Performance intervention maps: 39 strategies for solving your organization's problems
American Society for Training & Development, 2001
 eBooks
Morgan, Jacob, author
The collaborative organization : a strategic guide to solving your internal business challenges using emerging social and collaborative tools
McGraw-Hill, 2012
 Buku Teks
Bruce, Anne, author
Solving employee performance problems : how to spot problems early, take appropriate action, and bring out the best in e veryone
McGraw-Hill , 2011
 Buku Teks
Fogler, H. Scott, author
Strategies for creative problem solving
Prentice-Hall, 2008
 Buku Teks
Flower, Linda, author
Problem-Solving Strategies for writing
Hancourt Brace Jovanovich, 1981
 Buku Teks
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