Chasen,Everett, author
American Society for Training & Development, 2012
eBooks
Oliver, Lianabel, author
American Management Association;, 2000
eBooks
Altier, William J., author
Murai Kencana, 2004
Buku Teks
Tague, Nancy R., author
ASQ Quality Press, 2005
Buku Teks
Hunt, William James, author
Addison-Wesley, 1985
Buku Teks