Lundin, William, 1923- , author
Working with difficult people
American Management Association, 2009
 eBooks
Gargiulo, Terrence L., 1968- , author
In the land of difficult people: 24 timeless tales reveal how to tame beasts at work
American Management Association, 2008
 eBooks
Surviving field research : working in violent and difficult situations
Chandra Lekha Sriram
Routledge, 2009.
 Buku Teks
Endang Mariani Rahayu, author
Ketika Kayau menjadi pilihan: peran arketipe budaya dalam mengubah Orang ―Biasa menjadi ―pelaku Kayau = Understanding Kayau: the role of cultural archetype in turning ordinary people into Kayau Perperator
2016
 UI - Disertasi (Membership)
Bekerja dalam grup dan tim analisis grup = Working with groups and teams group analysis
[, Fakultas Ekonomi dan Bisnis Universitas Indonesia], 2014
 UI - Makalah dan Kertas Kerja
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