See Allo

Sadeghi, Sarmad, author

Integrating quality and strategy in health care organizations

ones & Bartlett Learning, 2013

Buku Teks

Cunningham, Lynne, author

The quality connection in health care : integrating patient satisfaction and risk management

Jossey-Bass, 1991

Buku Teks

Kotler, Philip, author

Marketing for health care organizations

Prentice-Hall, 1987

Buku Teks

Service quality improvement : the customer satisfaction strategy for health care

edited by Wendy Leebov

American Hospital Publishing, 1994

Buku Teks

Duncan, W. Jack, author

Strategic management of health care organizations

Blackwell, 1995

Buku Teks

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