See Allo

Sadeghi, Sarmad, author

Integrating quality and strategy in health care organizations

ones & Bartlett Learning, 2013

Buku Teks

Cunningham, Lynne, author

The quality connection in health care : integrating patient satisfaction and risk management

Jossey-Bass, 1991

Buku Teks

Kotler, Philip, author

Marketing for health care organizations

Prentice-Hall, 1987

Buku Teks

Service quality improvement : the customer satisfaction strategy for health care

edited by Wendy Leebov

American Hospital Publishing, 1994

Buku Teks

Charns, Martin P., author

Health care organizations : a model for management

Prentice-Hall, 1983

Buku Teks

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