Sovi Mutia, author
Pengaruh relationship marketing terhadap customer loyalty: studi pada loyalty program "Love your body club" The body shop = The effect of relationship marketing towards customer loyalty: study on loyalty program "Love your body club" The body shop
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2017
 UI - Skripsi Membership
Nabila Rachmadhania, author
Pengaruh antecedents online relationship quality dan dampaknya pada loyalitas konsumen: Moderasi loyalty program = The influence of antecedents online relationship quality and its impact on customer loyalty: Loyalty program moderation
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
 UI - Tesis Membership
Teddy O.H. Prasetyono, author
Pengaruh AstraWorld sebagai Customer Relationship Management (CRM) terhadap loyalitas pelanggan Astra Motor Grup = The effect of Astra world as a customer Relationship Management (CRM) to the customer loyalty of Astra Motor Grup
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2011
 UI - Tesis Open
Devita Sari, author
Pengaruh Service Quality Terhadap Relationship Quality dan Customer Loyalty Pada Layanan Home Service Perbaikan dan Perawatan Mobil = The Effect of Service Quality on Relationship Quality and Customer Loyalty in Home Service Car Repair and Maintenance
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis Membership
Naufalia, author
Efektivitas customer relationship marketing Carrefour loyalitas pada multi retail = The effectiveness of customer relationship marketing in Carrefour multi retail loyalty
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Skripsi Membership
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