Muhammad Akbar Ruhullah Aslam, author
Pengaruh Hubungan Parasocial terhadap Customer Equity Drivers dalam konteks media sosial: Penggunaan Endorser di media sosial Instagram pada Merek L'Oreal Paris = Parasocial relationship effects on customer equity drivers in the social media context the use of instagram social media Endorsers on L'oreal Paris Brand
2018
 UI - Skripsi (Membership)
Aulia Risky, author
Pengaruh citra merek dan kepuasan pelanggan pada loyalitas pelanggan : studi eksplanatif konsumen Kopi Kenangan di media sosial Instagram = Affect of brand image and customer satisfaction on customer loyalty : explanative study on Kopi Kenangan customer at social media Instagram
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2021
 UI - Tesis (Membership)
Afiff Wira Pradana, author
Peran Mediasi Customer Equity terhadap Pengaruh Customer Engagement pada Customer Loyalty (Studi pada Aplikasi MyPertamina) = The Mediation Role of Customer Equity on the Effect of Customer Engagement on Customer Loyalty (Study on MyPertamina Application)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis (Membership)
Achmad Irdani Fadlurrahman, author
Pengaruh Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, dan Brand Image Terhadap Customer Loyalty Penumpang Maskapai Penerbangan Citilink di Jakarta = The Effect of Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, and Brand image on Customer Loyalty Citilink Airline Passengers in Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Andreas Imanuel, author
Analisis pengaruh customer experience quality terhadap relationship quality untuk mendorong customer loyalty pada pelanggan asuransi kendaraan = The impact of customer experience quality on customer loyalty in motor vehicle insurance industry: The mediating role of relationship quality.
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
 UI - Tesis (Membership)
<<   1 2 3   >>