Ayu Rachma Astriaty, author
Respon emosional customer terhadap karakteristik salesperson dan efeknya terhadap kepercayaan kepada salesperson dan niat beli = Customer emotional response towards salesperson's characteristics and its effect on customer trust with the salesperson and intention to purchase
2017
 UI - Tesis (Membership)
Kezia Hapsari Siswosoebrotho, author
Aplikasi theory of reasoned action dengan pengaruh keahlian salesperson dan trust belief pada drugstore terhadap minat konsumen untuk membeli nutrasetika = Application of theory of reasoned action with the effect of salesperson s expertise and trust belief in drugstore on consumer s intention to purchase nutraceuticals
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Hasna Rizki Mardhiana, author
Pengaruh rebranding terhadap kepuasan pelanggan dan loyalitas pelanggan. Studi persepsi konsumen taksi blue bird reguler di Jakarta dan sekitarnya. = The effect of rebranding on customer satisfaction and customer loyalty. Study on consumer perceptions of regular blue bird taxis in Jakarta and its surroundings.
Fakultas Ilmu Administrasi Universitas Indonesia, 2019
 UI - Skripsi (Membership)
Devina Noreen, author
Pengaruh brand equity terhadap customer satisfaction dan terhadap repurchase intention produk charm: studi pada generasi millennial di Jakarta dan Depok = The effect of brand equity towards customer satisfaction and towards repurchase intention of charm product: case study on millennials in Jakarta and Depok
2017
 UI - Skripsi (Membership)
Prathita Anantadewati, author
Pengaruh brand image terhadap customer satisfaction pada co-branding Wall's oreo cookies and cream = The effect of brand image on customer satisfaction: study on co branding Wall's oreo cookies and cream
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2017
 UI - Skripsi (Membership)
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