Safira Putri Yulianti, author
Hubungan antara kualitas pelayanan transportasi melalui perantara aplikasi dan tingkat kepuasan pengguna layanan yyy di DKI Jakarta = Correlation between service quality of aplication based transportation with satisfaction of yyy's users in DKI Jakarta
2018
 UI - Skripsi Membership
Astri Helmasari, author
Tingkat kepuasan pengguna qlue pemerintah Provinsi DKI Jakarta terhadap penanganan pengaduan pelayanan publik = User satisfaction level of qlue aplication of DKI Jakarta Provincial government on public service complaint handling
2017
 UI - Skripsi Membership
Ilma Khairani, author
Pengaruh persepsi kualitas layanan terhadap kepuasan dan intensi pelanggan pada transportasi online berbasis aplikasi = The effects of service quality and e service quality towards customer satisfaction and behavioral intentions in application based transportation
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Tesis Membership
Rusmantoro, author
Analisis tingkat kepuasan pengguna jasa terhadap kualitas layanan di balai latihan kesenian lima wilayah kotamadya propinsi DKI Jakarta = Analysis aatisfaction of service user to quality of service in artistry practice hall on five region DKI Jakarta municipality
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2005
 UI - Tesis Membership
Matondang, Fauzil Arsil, author
Persepsi masyarakat pengguna jasa kantor pertanahan Kotamadya Jakarta Selatan mengenai kualitas dan kepuasan pelayanan = the Perception on the users of land office services of South Jakarta Municipacility on the service quality and satisfaction
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2006
 UI - Tesis Membership
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