Khoirun Nisa, author
Pengaruh sinkronisitas media pada hubungan antara persepsi nilai dan kepuasan terhadap intensi loyalitas (studi terhadap perilaku pengikut akun media sosial IndonesiaBaik.id) = The media synchronicity effect in relationship between value perception and satisfaction on loyalty intention (study on followers behavior of IndonesiaBaik.id social media account) / Khoirun Nisa'
2018
 UI - Tesis Membership
Saragih, Maudy Bunga Rosmita, author
Hubungan Pemasaran Media Sosial dan Kepercayaan Merek Terhadap Loyalitas Pelanggan dengan Mediasi Kepuasan Pelanggan (Studi Pada Instagram @tokopedia) = The Relationship Between Social Media Marketing and Brand Trust Towards Customer Loyalty Mediated by Customer Satisfaction (Study of @tokopedia on Instagram)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2023
 UI - Tesis Membership
Rininta Karisa Putri, author
The impact of social media marketing activities towards customer satisfaction mediated by social identification and perceived value: analysis of JF, a Multi-Level Marketing (MLM) business during COVID-19 pandemic period = Pengaruh aktivitas sosial media marketing terhadap kepuasan pelanggan dengan mediasi identifikasi sosial dan nilai yang dirasakan pelanggan: analisa terhadap JF, bisnis Multi-Level Marketing (MLM) pada periode pandemi COVID-19
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
 UI - Skripsi Membership
Ahmad Yusuf Bryan, author
Pengaruh Aktivitas Pemasaran Media Sosial terhadap Kepuasan Konsumen, Intensi Berperilaku dan Komunikasi Mulut ke Mulut (WOM) pada Konsumen Starbucks Coffee di Jakarta = The Effect of Social Media Marketing Activities on Consumer Satisfaction, Behavior Intention and Word-of-Mouth (WOM) on Starbucks Coffee's Consumers in Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2020
 UI - Skripsi Membership
Lovina Anggun Chaerunnisa, author
Pengaruh penggunaan media sosial terhadap keterlibatan karyawan, komitmen afektif, kepuasan kerja, dan turnover intention karyawan generasi milenial di Indonesia = The effect of the use of social media on employee involvement, affective commitment, job satisfaction, and turnover Intention of millennial generation employees in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Skripsi Membership
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