Avida Anugraheni Citaprasetya, author
Penilaian kualitas layanan balai pengamanan fasilitas kesehatan (BPFK) Medan tahun 2017 = Asessment of service quality of security centers health facilities (BPFK) Medan in 2017
2018
 UI - Tesis (Membership)
Rakich, Jonathon S., author
Cases in health services management
Health Professions Press, 1990
 Buku Teks
Health care quality : an international perspective
A. F. Al-Assaf
World Health Organization, 2001
 Buku Teks
Achmad Rani Miftah, author
Analisis kepuasan pasien terhadap kualitas pelayanan kesehatan perorangan pada puskesmas terakreditasi dan belum terakreditasi di Kota Tangerang tahun 2017 = Analysis of patient satisfaction on the quality of individual health service at accredited community health center and unaccredited community health center in Tangerang City year 2017
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2017
 UI - Tesis (Membership)
Halimatussakdiah, author
Efektivitas paket pendidikan kesehatan pre operasi seksio sesarea terhadap involusi uterus di Banda Aceh = Effectiveness of health education pre operation of sectio caesarea toward uterine involution in Banda Aceh
Fakultas Ilmu Keperawatan Universitas Indonesia, 2005
 UI - Tesis (Membership)
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