Vivi Juliana Hustin, author
Pengaruh museum experience terhadap visitor satisfaction pada museum nasional indonesia = The effect of museum experience towards visitor satisfaction among museum nasional indonesia
2019
 UI - Skripsi Membership
Mutiara Khairani, author
Pengaruh online customer experience terhadap customer satisfaction dan repurchase intention pada perilaku pembelian furniture = Effects of online customer experience on customer satisfaction and repurchase intentionOn furniture purchasing behavior
Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tesis Membership
Brenda Fania, author
Analisis determinan customer experience dan implikasinya terhadap customer loyalty dan continue usage intention pada aplikasi mobile wallet di Indonesia = Analysis of customer experience determinants and their implications for customer loyalty and continue usage intention on mobile wallet applications in Indonesia
Fakultas Ekonomi dan Bisinis Universitas Indonesia, 2022
 UI - Skripsi Membership
Muhamad Vadly Rahmatullah, author
Pengaruh Service Quality terhadap Word of Mouth melalui Customer Satisfaction pada Pengunjung Museum Seni Rupa dan Keramik = The Influence of Service Quality towards Word of Mouth through Customer Satisfaction on Museum Seni Rupa dan Keramik's Visitor
Fakultas Ilmu Administrasi Universitas Indonesia, 2019
 UI - Skripsi Membership
Ramadhanu Dwi Nugraha, author
Analisis pengaruh electronic customer relationship management (e-CRM ) dengan e-satisfaction sebagai variabel perantara terhadap e-loyalty: studi pada campaign "plus friend" KakaoTalk = The influence analysis of electronic customer relationship management (e-CRM) through e-satisfaction as mediating variable towards e-loyalty: study on KakaoTalk "plus friend" campaign
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia;, 2014
 UI - Skripsi Membership
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