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Vinny Muthia Sari, author

Pengaruh service quality dan image congruity terhadap intention to recommendation pada multichannel retailer = The Effect of service quality and image congruity towards intention to recommendation on multichannel retailer

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018

UI - Tesis (Membership)

Sandrina Denira, author

Pengaruh m-service quality terhadap e-repurchase intention melalui e-customer satisfaction pada aplikasi mobile uber = The effect of m-service quality toward e-repurchase intention through e-customer satisfaction: case study on uber mobile application

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016

UI - Skripsi (Membership)

Ediashta Narendra Amarussalam, author

Analisis Pengaruh Kualitas Layanan Multichannel Terhadap Intensi Penggunaan Kembali Layanan Multichannel = Analysis of Multichannel Service Delivery Quality on Customers Continued Engagement Intention

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022

UI - Tesis (Membership)

Bheakanti Bias Btari, author

Analisis pengaruh retailer awareness retailer association retailer perceived quality dan retailer loyalty terhadap purchase intention studi kasus 7 eleven di Wilayah Jabodetabek = The effect of retailer awareness retailer association retailer perceived quality and retailer loyalty towards purchase intention case study 7 eleven in Jabodetabek Region / Bheakanti Bias Btari

2014

UI - Skripsi (Membership)

Wirawan Herdyanto, author

Pengaruh perceived service quality emotional satisfaction dan image terhadap repeat visit dan recommendation pada first time visitor di Museum Nasional = Measuring effects of perceived service quality emotional satisfaction and image towards patron?s repeat visit and recommendation towards first time visitors at the National Museum

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013

UI - Tesis Membership

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