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Aisyah Nur Mahmudah, author

Penilaian kualitas pelayanan frontliner generasi X dan Y terhadap kepuasan pelanggan dengan menggunakan servqual dan kano = Service quality assessment of X and Y generation frontliner using servqual and kano model

Fakultas Teknik Universitas Indonesia, 2019

UI - Tesis Membership

Rezky Ramendra, author

Pengaruh kualitas layanan dan kualitas makanan terhadap kepuasan dan loyalitas konsumen dengan peran moderasi dari atmosfer pada segmen restoran studi kasus sushi Tei = Effects of service quality and food quality to consumer satisfaction and loyalty with moderating role of atmospherics in ethnic restaurant case study Sushi tei

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016

UI - Skripsi Membership

Audra Feralda Budiputri, author

Analisis Pengaruh Service Quality dan Perceived Benefit dalam Layanan Online Grocery Shopping dengan Same-day Delivery terhadap Customer Satisfaction dan Reuse Intention di Jabodetabek = Analysis of Service Quality and Perceived Benefit in Online Grocery Shopping Service with Same-day Delivery on Customer Satisfaction and Reuse Intention in Jabodetabek

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023

UI - Skripsi Membership

Avicenna, author

Service redesign dengan metode factor analysis triz dan service blueprint studi kasus kantor penjualan garuda indonesia di senayan city = Service redesign using factor analysis triz and service blueprint case study on garuda indonesia s sales and service office at senayan city

Fakultas Teknik Universitas Indonesia, 2015

UI - Skripsi Membership

Ben Abdallah, author

Pengaruh service quality dan price fairness terhadap student satisfaction (studi kasus: KKI FEUI UI dan KKI F Psi UI = Effects of service quality and price fairness on student satisfaction case study KKI FEUI and KKI F Psi UI

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013

UI - Skripsi Membership

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