Bilqis Safira, author
Service quality and price perception of service: influence on customer satisfaction and behavioral intention moderated by external word of mouth = Kualitas layanan dan persepsi harga layanan: pengaruh kepuasan pelanggan dan niat perilaku dimoderasi oleh word of mouth eksternal
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Skripsi (Membership)
Sisca Aulia, author
Pengaruh kualitas layanan terhadap kepuasan dan word of mouth di perguruan tinggi swasta = Effect of service quality satisfaction and word of mouth in public university
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2015
 UI - Tesis (Membership)
Anzil Sifa Fauziah, author
Analisis pengaruh kualitas integrasi saluran melalui omnichannel retailing terhadap customer engagement serta implikasinya pada repurchase intention dan positive word-of-mouth = Analysis the effect of channel integration quality through omnichannel retailing on customer engagement and its implications in repurchase intention and positive word-of-mouth
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Skripsi (Membership)
Nine Primastita Arif, author
Peran Online After Sale Service Terhadap Repurchase Intention Dan Word of Mouth Pada E-Commerce = Peran Online After Sale Service Terhadap Repurchase Intetntion Dan Word of Mouth Pada E-Commerce
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Tesis (Membership)
Bagus Wicaksono Aji, author
Hubungan antara service quality, customer satisfaction, customer loyalty dan word of mouth pelanggan minimarket Podjok Jakarta = A comparative study on relationship between service quality, customer satisfaction word of mouth and customer loyalty of customers minimarkets Podjok halal Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Skripsi (Membership)
<<   1 2 3   >>