Bayuaji Prasetyo, author
Analisis Peran Digital Innovation, Perceived Value, dan Loyalty Program terhadap Kesetiaan Pelanggan di PT. Garuda Indonesia = The Role of Digital Innovation, Perceived Value, and Loyalty Program on Customer Loyalty at PT. Garuda Indonesia.
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Tesis (Membership)
Jefry Hartanto Kurniawan, author
PERAN EDUKASI PELANGGAN TERHADAP LOYALITAS PELANGGAN MELALUI CUSTOMER SATISFACTION, E-WOM DAN PERCEIVED SWITCHING COST PADA PERBANKAN DIGITAL DI INDONESIA = The Role of Customer Education on Customer Loyalty Through Customer Satisfaction, E-WOM and Perceived Switching Cost in Digital Banking Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis (Membership)
Sihaloho, Ifka Desy A., author
Pengaruh Customer Perceived Value terhadap Word of Mouth pelanggan Garuda Indonesia: studi pelanggan di Depok = The effect of customer perceived value to word Of mouth : study to Garuda Indonesia customer in Depok
Universitas Indonesia, 2012
 UI - Skripsi (Open)
Afif Gifano, author
Pengaruh customer relationship management terhadap loyalitas pelanggan : studi pada program Garuda frequent flyer pada maskapai penerbangan Garuda Indonesia di Jakarta) = The effectiveness of customer relationship management toward customer loyalty : studies Garuda frequent flyer program on Garuda Indonesia airlines in Jakarta
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
 UI - Skripsi (Open)
Aryo Nugroho Hedyanto, author
Hubungan antara fitur digital dengan keputusan penggunaan loyalty program: studi kasus pada loyalty Program Garuda Indonesia = The relationship between digital feature and decision to use loyalty program: case study on loyalty Program in Garuda Indonesia
Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tesis (Membership)
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