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Rany Indra Sertyani Putri, author

Pengaruh Suasana Toko, Persepsi Nilai, dan Kepuasan Pelanggan terhadap Niat Berperilaku pada Transmart Carrefour Cempaka Putih = The Effect of Store Atmosphere, Perceived Value, and Customer Satisfaction on Behavioral Intention in Transmart Carrefour Cempaka Putih

Fakultas Ilmu Administrasi Universitas Indonesia, 2020

UI - Skripsi (Membership)

Zikra Amallia Adha, author

Pengaruh store atmosphere terhadap emotional response: studi pada konsumen Transmart Carrefour Cempaka Putih = The influence of store atmosphere toward emotional response: study on consumer Transmart Carrefour Cempaka Putih

Universitas Indonesia, 2016

UI - Skripsi (Membership)

Debby Erwina, author

Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013

UI - Tesis (Membership)

Nadya Annisa Fitria, author

Analisis pengaruh pelayanan karyawan terhadap kepuasan pelanggan dan word of mouth intention pada restoran casual dining di Jakarta = Analysis of the effect of employee service on customer satisfaction and word of mouth intention at casual dining restaurants in Jakarta

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019

UI - Tesis (Membership)

Metha Hestining Wigati, author

Pengaruh persepsi kualitas (perceived quality) dan persepsi nilai (perceived value) terhadap electronic word-of-mouth (eWOM) melalui mediasi kepuasan pelanggan (customer satisfaction): studi pada pengguna aplikasi Langit Musik = The effect of perceived quality and perceived value to electronic-word-of-mouth through customer satisfaction mediation: studied on Langit Musik application user / Metha Hestining Wigati

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2018

UI - Tesis (Membership)

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