Yayuk Fitriani, author
Penggunaan selebriti Korea Selatan dalam meningkatkan customer engagement tokopedia di media sosial twitter = The use of South Korean celebrities in increasing tokopedia’s customer engagement on social media twitter.
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2020
 UI - Makalah dan Kertas Kerja
Iona Savalida Ramadea, author
Analisis praktik customer engagement layanan over-the-top netflix Indonesia di platform media sosial twitter @netflixid = Customer engagement analysis by over-the-top service provider netflix Indonesia on twitter @netflixid social media platform
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2023
 UI - Makalah dan Kertas Kerja
Rifa Rizqi Simponi, author
Analisis Customer Engagement pada penggunaan sosial media Twitter : studi pada akun Twitter Pocari Sweat = Analysis Customer Engagement of social media Twitter : account Pocari Sweat
Universitas Indonesia, 2013
 UI - Skripsi Membership
Christina Deni Rumiarti, author
Segmentasi pelanggan pada Customer Relationship Management di perusahaan ritel: studi kasus PT Gramedia Asri Media = Customer segmentation for customer relationship management on retail company: case study PT Gramedia Asri Media
Fakultas Ilmu Komputer Universitas Indonesia, 2017
 UI - Tugas Akhir
Stefania Anggita Nugrawidi, author
Pengaruh dimensi-dimensi customer engagement terhadap customer relationship: studi pada program "love your" body the body shop = The effect of customer engagement dimensions toward customer relationship: study to "love your" body program from the body shop
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013
 UI - Skripsi Membership
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