Daffa Awal Aulia, author
Pengaruh hasil pengalaman pelanggan terhadap perilaku Non-Transaksional melalui keterikatan pelanggan pada pengguna layanan Streaming Online Netflix di Jabodetabek = The effect of customer experience outcomes on Non-Transactional behaviors through customer engagement on Netflix Online Streaming service users in Jabodetabek
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi Membership
Andy Novrianto, author
Pengaruh Dimensi E-Service Quality terhadap E Customer Satisfaction dan E-Customer Loyalty (Studi pada Pengguna Aplikasi Netflix di JABODETABEK) = The Effect of E-Service Quality Dimensions on E-Customer Satisfaction and E-Customer Loyalty (Study on Netflix Application Users in JABODETABEK)
Fakultas Ilmu Administrasi Universitas Indonesia, 2023
 UI - Skripsi Membership
Nadya Jasmien Nabillah, author
Pengaruh Customer Experience terhadap Customer Engagement melalui Customer Commitment pada Ritel (Studi pada Pelanggan Alfamart di Jabodetabek) = The Influence of Customer Experience on Customer Engagement through Customer Commitment on Retail (Study on Alfamart Customer in Jabodetabek)
Fakultas Ilmu Administrasi Universitas Indonesia, 2023
 UI - Skripsi Membership
Annisa Razka, author
Pengaruh Value Congruity terhadap Affective Brand Commitment, Customer-Brand Engagement, serta Brand Loyalty pada Layanan Video Streaming (Netflix), dengan Menguji Peran Mediasi Consumer-Brand Identification = The Effect of Value Congruity on Affective Brand Commitment, Customer-Brand Engagement, and Brand Loyalty for Video Streaming Services (Netflix), by Testing the Mediation Role of Consumer-Brand Identification
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Skripsi Membership
Fitri Raihani, author
Pengaruh Mobile Wallet Service Dimensions terhadap Customer Loyalty melalui Customer Satisfaction pada Pengguna Dompet Digital LinkAja di Jabodetabek = The Effect of Mobile Wallet Service Dimensions on Customer Loyalty with Customer Satisfaction as a Mediating Variable for LinkAja Users in Jabodetabek
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
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