Klisa Amin, author
Analisis Pengaruh Antecedent Omnichannel Integration Quality terhadap Customer Engagement, Relationship Program Receptiveness, dan Customer Loyalty Pada Omnichannel Retailing = Analysis of Antecedent Effects of Omnichannel Integration Quality on Customer Engagement, Relationship Program Receptiveness, and Customer Loyalty in Omnichannel Retailing
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Skripsi Membership
Galuh Chynintya Rosita Puspaningdarmo, author
Pengaruh Omnichannel Integration Quality Terhadap Customer Loyalty yang Dimediasi oleh Customer Engagement dan Relationship Program Receptiveness pada Industri Kecantikan = The Effect of Omnichannel Integration Quality on Customer Loyalty Mediated by Customer Engagement and Relationship Program Receptiveness in The Beauty Industry
Fakultas Ekonomi Dan Bisnis Universitas Indonesia, 2023
 UI - Tesis Membership
Rahmat Gevano, author
Pengaruh Service Journey Quality (Sjq) Terhadap Loyalitas Konsumen Pada Ritel Farmasi Dengan Strategi Omnichannel = The Effect of Service Journey Quality (SJQ) on Customer Loyalty in Pharmaceutical Retail with Omnichannel Strategy
Fakultas Ekonomi Dan Bisnis Universitas Indonesia, 2023
 UI - Tesis Membership
Luthfina Chairunnisa, author
Analisis Pengaruh Personalization dan Hedonic Motivation dalam Menciptakan Customer Experience dan Loyality pada Ritel Omnichannel = The Influence of Personalization and Hedonic Motivation in Creating Customer Experience and Loyalty in Omnichannel Retail
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
 UI - Skripsi Membership
Fauzia Fitrianingtyas, author
Peran Perceived Novelty terhadap Customer Loyalty melalui Customer Inspiration dalam industri Retail Omnichannel = The role of Perceived Novelty on Customer Loyalty through Customer Inspiration in the Omnichannel Retail industry
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
 UI - Skripsi Membership
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