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Bilal Mustaqim, author

Analisis Pengaruh Customer Experience terhadap Loyalitas Konsumen dan Intensi Penggunaan Kembali pada M-Banking Bank Jago = Analysis of Influence of Customer Experience on Consumer Loyalty and Continue Usage Intention on M-Banking Bank Jago

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022

UI - Skripsi (Membership)

Septiana Iswani, author

M-Banking Experience dalam Mendorong Loyalitas dan Intensi Penggunaan Berkelanjutan pada Generasi X, Y, dan Z : Studi Empiris S-O-R = M-Banking Experience in Urging Loyalty and Continue Usage Intention Among Gen X, Y, and Z: An Empirical Study Based on S-O-R Framework

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023

UI - Tesis (Membership)

Brenda Fania, author

Analisis determinan customer experience dan implikasinya terhadap customer loyalty dan continue usage intention pada aplikasi mobile wallet di Indonesia = Analysis of customer experience determinants and their implications for customer loyalty and continue usage intention on mobile wallet applications in Indonesia

Fakultas Ekonomi dan Bisinis Universitas Indonesia, 2022

UI - Skripsi (Membership)

Ahmad Yusuf Bryan, author

Efek Mediasi Kepuasan Konsumen dalam Hubungan antara Pengalaman Konsumen dan Intensi Penggunaan Kembali pada Nasabah Bank Jago = Mediation Effect of Consumer Satisfaction in the Relationship between Consumer Experience and Intention to Reuse on Bank Jagoâs Customers

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022

UI - Tesis (Membership)

Billy Audra Banggawan, author

Analisis customer engagement dalam membangun consumer loyalty pada merek perbankan = Analysis of customer engagement in building consumer loyalty in bank brands

2017

UI - Skripsi (Membership)

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