Ediashta Narendra Amarussalam, author
Analisis Pengaruh Kualitas Layanan Multichannel Terhadap Intensi Penggunaan Kembali Layanan Multichannel = Analysis of Multichannel Service Delivery Quality on Customers Continued Engagement Intention
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis Membership
Vinny Muthia Sari, author
Pengaruh service quality dan image congruity terhadap intention to recommendation pada multichannel retailer = The Effect of service quality and image congruity towards intention to recommendation on multichannel retailer
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Tesis Membership
Ikhwan Tauhid, author
Analisis pengaruh benefit sacrifice terhadap kepuasan, intensi penggunaan kembali dan rekomendasi layanan ojek online berbasis mobile APPS = Analysis of benefit sacrifice effect to satisfaction APPS continuance intention and recommendation for online motorbike service based on mobile APPS
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
 UI - Tesis Membership
Rahmad Fauzi, author
Peningkatan kualitas restorasi citra dengan multichannel blind deconvolution
Fakultas Teknik Universitas Indonesia, 2002
 UI - Tesis Membership
Unggul Kustiawan, author
Pengaruh Kualitas Teknologi Jasa Layanan Mandiri Setelah Terjadi Kegagalan dan Pemulihan Kegagalan Teknologi Jasa Layanan Mandiri Terhadap Pengalaman Pelanggan, Kepuasan Pelanggan, dan Intensi Untuk Membeli Kembali Pada Website Belanja Online = The Effect of Self-Service Technology Quality after Failure and Its Recovery on Online Shopping Experience, Satisfaction and Repurchase Intention
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Disertasi Membership
<<   1 2 3   >>