Indiara Karina Nerissaputri, author
Pengaruh Brand Attribute dan Brand Image terhadap Kepuasan Pelanggan Mal Grand Indonesia = The Influence of Brand Attributes and Brand Image on Customers Satisfaction of Grand Indonesia Mall
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2022
 UI - Tesis (Membership)
Gita Larasati, author
Analisis peranan ekuitas merek terhadap kepuasan pelanggan dan loyalitas merek pada The Harvest Patissier & Chocolatier = Role of brand equity to customer satisfaction and brand loyalty at The Harvest Patissier & Chocolatier
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Amalia Savitri, author
Pengaruh Contactless Marketing terhadap Customer Satisfaction dan Revisit Intention (Studi pada Brand Fashion H&M) = The Influence of Contactless Marketing on Customer Satisfaction and Revisit Intention: A Study on Brand Fashion H&M
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
Siahaan, Meta Riani, author
Anteseden Dari Kesetiaan Konsumen Pengguna Aplikasi Jamsostek Mobile (Jmo) Terhadap Perceived Brand Image, Customer Satisfaction Dan Trust: Aplikasi Teori SOR = Antecedents of Consumer Loyalty of Jamsostek Mobile Application Users (JMO) to Perceived Brand Image, Customer Satisfaction and Trust: Application of SOR Theory
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Tesis (Membership)
Debby Erwina, author
Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Tesis (Membership)
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