Assessing user nedds,satisfaction, and library performance of washington libraries
Artikel Jurnal
Fjallbrant, Nancy J., author
User education in libraries
Clive Bingley, 1978
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Schmidt, Aaron, author
User experience (UX) design for libraries
Facet, 2012
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Hernon, Peter, author
Assessing service quality: satisfying the expectations of library customers
American Library Association, 2015
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Martin, Susan K., author
Library networks, 1986-87 : libraries in partnership
Knowledge Industry, 1986
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