Valuing our clients A report on the client survey at NSW agriculture library services
 Artikel Jurnal
Kijas, Johanna, author
Revival, Renewal & Return Ray Kelly & the NSW sites of significance survey
Departement of Environment and Conservation (NSW), 2005
 Buku Teks
Valuing quality in early childhood services : new approaches to defining quality
edited by Peter Moss and Alan Pence
Chapman & Hall, 1994
 Buku Teks
Challenges and opportunities: a report of the 1998 library survey of internet users at seton hall university Xue-Ming Bao
 Artikel Jurnal
Stevenson, Brian David, author
Marketing financial services to corporate clients
Woodhead-Faulkner, 1989
 Buku Teks
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