A Strategic analysis of the delivery of service in two library reference departements Elsa Sjolander,Richard Sjolander
Artikel Jurnal
Service perspectives for the digital library remote reference services
Artikel Jurnal
Unobtrusive data analysis of digital reference questions and service at the internet public library: an exploratory study
Artikel Jurnal
Hardware maintenance and service / Personal Computer XT Hardware Reference Library
IBM, [date of publication not identified]
Buku Teks
Analisis persepsi pengunjung pada service delivery di museum bank indonesia = The analysis of the perceptions of visitors on the service delivery at museum bank indonesia
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013
UI - Skripsi (Membership)
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