Factors contributing to the profesional development of reference librarians Donna C.Chan,Ethel Auster
 Artikel Jurnal
Prytherch, Ray, compiler
Harrod's librarians' glossary and reference book
Gower, 1987
 Buku Referensi
Librarians on the internet : impact on reference services
editor by Robin Kinder
The Haworth Press, 1994
 Buku Teks
Lailatur Rahmi, author
Perubahan paradigma pustakawan dalam perkembangan layanan referensi di Perpustakaan Universitas Indonesia = Paradigm shift of librarians on the development of reference services At The Library University
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2016
 UI - Tesis (Membership)
Prytherch, Ray, compiler
Harrod's librarians glossary and reference book : ninth edition
Gower, 2000
 Buku Referensi
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