User perception of the"Reliability" of library services at texas A&M university: a focus group study Jeannette Ho, Gwyneth H.Crowley
 Artikel Jurnal
The future of industrial information services : proceeding of the Library Association Industrial Group 1987 Annual Study Weekend, High Wycombe
edited by Lawraine Wood
Taylor Graham, , 1987
 Buku Teks
Yanni Karina, author
Persepsi pemustaka terhadap kinerja OPAC: studi kasus di Perpustakaan Universitas Indonesia = User perception of OPAC performance : case study in Universitas Indonesia Library
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2014
 UI - Skripsi Membership
Rima Wulandari, author
Persepsi pustakawan terhadap kegiatan layanan sirkulasi dan layanan rujukan studi kasus Perpustakaan Universitas Indonesia = Perception of librarians on activities of circulation services and reference services a case study in Library University of Indonesia
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2013
 UI - Skripsi Membership
Fern, Edward F., author
Advanced focus group research
Sage, 2001
 Buku Teks SO
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