Comparing ourselves: using benchmarking techniques to measure performance between academic libraries Liz Hart
Artikel Jurnal
Decision support systems and performance assessment in academic libraries
by Adam Roy [and others]
Bowker-Saur, 1993
Buku Teks
Recommendations for benchmarking web site usage among academic libraries Christy Hightower,Julie Sih,Adam Tighman
Artikel Jurnal
Performance evaluation and benchmarking
Lizy Kurian John; Lieven Eeckhout
Boca Raton, 2006
Buku Teks
International perspectives on academic libraries
Artikel Jurnal
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