Barnett, Ronald, author
Improving higher education: total quality care
Open University Press, 1994
 Buku Teks
Practitioner action research for studying higher education and improving the quality of teaching
 Artikel Jurnal
Improving access to quality care in family planning
by World Health Organization
World Health Organization, 1996
 Buku Teks
Lewis, Ralph G., author
Total quality in higher education
St. Lucie Press, 1994
 Buku Teks
Improving quality of care in India's family welfare programme : the challenge ahead / editors, Michael A. Koenig, M.E. Khan
Population council, 1999
 Buku Teks
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