Seymour, Daniel T.
On Q : causing quality in higher education / Daniel T. Seymour
Oryx Press , 1993
 Buku Teks
Schlossberg, Nancy K.
Improving higher education environtment for adults / Nancy K. Schlossberg, Ann Q. Lynch, Arthur W. Chickering
Jossey-Bass Publishers, 1989
 Buku Teks
John C. Smart
Higher education: handbook of theory and research
Springer, 2012
 eBooks
Hiam, Alexander, author
Clossing quality gap leson from American's leading companies
Prentice-Hall, 1992
 Buku Teks
Lewis, Ralph G., author
Total quality in higher education
St. Lucie Press, 1994
 Buku Teks
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