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Buku Teks
Budinski, Kenneth G., author
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eBooks
International Organizational for Standardization
International Organizational for Standardization, 1999
Buku Teks SO
Schmidt, Steven
Prentice-Hall, 1983
Buku Teks
Washington, Allyn J., author
Cummings Menlo Park, 1969
Buku Teks