Tomkinson, Ray, author
Shared services in local government: improving service delivery
Routledge, 2016
 eBooks
Service delivery platforms: developing and deploying converged multimedia services
Syed A. Ahson, Mohammad Ilyas, editor
CRC Press, Taylor & Francis Group, 2011
 Buku Teks
Murphy, James Frendrick, author
Delivery of community leisure services
Lea & Febiger, 1977
 Buku Teks
Hangganis Septiastuti Puspitasari, author
Integrasi artificial neural network dan genetic algorithm untuk pengukuran kualitas jasa layanan pengiriman paket barang = Integration of artificial neural networks and genetic algorithm for measuring service quality of parcel delivery services
Fakultas Teknik Universitas Indonesia, 2015
 UI - Tesis (Membership)
Hicks, Janne C., author
Strengthening reproductive health services delivery in Cambodia
Seats, 2000
 Buku Teks
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