O`toole, Barry J., author
The ideal of public service: reflections on the higher civil service in Britain
Routledge, 2006
 eBooks
O`toole, Barry J., author
The ideal of public servive: reflections on the higher civil service in Britain
Routledge, 2006
 Buku Teks
Chapman, Richard A., author
The higher civil service in britain
Constable, 1970
 Buku Teks
Widya Yuliantika Mulya, author
Analisis inovasi weekend service pada pelayanan publik Kantor Pertanahan Kota Tangerang = Analysis of weekend service innovation in public service Kantor Pertanahan Kota Tangerang
Fakultas Ilmu Administrasi Universitas Indonesia, 2015
 UI - Skripsi (Membership)
Elis Septiyani, author
Analisis Kualitas Pelayanan Publik pada Mal Pelayanan Publik di Kabupaten Purbalingga Berdasarkan Penilaian Pengguna = Analysis of Public Service Quality at Public Service Malls in Purbalingga Regency Based on User Assessment
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
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